Welcome to Isten. These Terms of Service (“Terms”) outline the rules, rights, and responsibilities that apply when you access our website, make a purchase, or engage with our brand. By using our website or placing an order, you agree to be bound by these Terms.
1. About Isten
Isten (“we”, “our”, “us”) operates this website to offer demi-fine jewellery and related services. Our goal is to provide a premium, secure, and enjoyable shopping experience.
2. Eligibility
You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian to make a purchase.
3. Products & Pricing
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All product descriptions, images, and prices are accurate to the best of our knowledge but are subject to change without notice.
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We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction.
4. Orders & Payments
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Placing an order constitutes an offer to purchase.
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We reserve the right to refuse or cancel any order if payment is not authorized, if product availability changes, or in case of suspected fraud.
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Accepted payment methods include credit/debit cards, UPI, net banking, and wallets. Cash on Delivery (COD) is available for select orders and may include additional fees.
5. Shipping & Delivery
Shipping timelines are provided at checkout and may vary based on location, availability, and courier service. Delays caused by external factors (weather, strikes, customs, etc.) are beyond our control, but we’ll keep you updated.
6. Returns & Exchanges
Our Return & Exchange Policy applies to all purchases. Please review it before placing your order. Items must meet the stated conditions to be eligible.
7. Intellectual Property
All content on this website — including text, images, logos, designs, and product descriptions — is the property of Isten and protected under copyright and trademark laws. Unauthorized use is prohibited.
8. Limitation of Liability
Isten will not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website after changes indicates your acceptance of the updated Terms.
10. Contact Information
For questions about these Terms, contact us at:
📧 info@shopisten.com
📷 @isten.in