Privacy Policy

Your trust means everything to us. At Isten, we are committed to safeguarding your personal information while delivering an elegant and secure shopping experience. This Privacy Policy explains what we collect, how we use it, and the rights you have over your data.

1. Information We Collect

A. Device Information

When you visit our website, we automatically collect details like:

  • Browser type and version

  • IP address

  • Time zone

  • Cookies stored on your device

  • Pages you view and how you interact with them

B. Order Information

When you make a purchase, we collect:

  • Name

  • Billing & shipping address

  • Contact number

  • Email address

  • Payment details (securely processed via trusted payment gateways)

C. Communication Data

Any messages, feedback, or inquiries you share with us via email, Instagram, or contact forms.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate updates and respond to inquiries

  • Personalize your shopping experience

  • Detect and prevent fraud or security risks

  • Improve our website and product offerings

3. Sharing Your Information

We never sell your personal data. However, we may share it with trusted third parties to provide our services:

  • Shopify (our e-commerce platform)

  • Payment processors (for secure transactions)

  • Courier & logistics partners (for deliveries)

  • Analytics providers (for website performance insights)

4. Cookies & Tracking

We use cookies, pixels, and similar tools to enhance your browsing experience, analyze site traffic, and deliver relevant ads. You can manage or disable cookies via your browser settings, though some site features may not function as intended.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request corrections or updates

  • Ask for deletion of your data (subject to legal or contractual obligations)

  • Opt out of marketing communications at any time

6. Data Retention

We store your personal information only as long as necessary to fulfill the purposes described above, or as required by law.

7. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and your continued use indicates acceptance of these updates.

8. Contact Us

Questions about your privacy? Reach us at

At Isten, privacy isn’t just a policy — it’s a promise.