1. What is Isten jewelry made of?
All our pieces are crafted in 92.5 sterling silver, finished with premium rhodium, 18K gold, or rose gold plating. Each design is skin-friendly, hypoallergenic, and tarnish-resistant.
2. How do I take care of my jewelry?
Keep your jewelry away from water, perfumes, and harsh chemicals. Store in a soft pouch or box, and wipe gently with a microfiber cloth after use to maintain shine.
3. Do you offer returns or exchanges?
Yes! We offer easy returns and exchanges within 7 days of delivery, provided the item is unused and in its original packaging.
4. Is your jewelry suitable for sensitive skin?
Absolutely 💎 Our demi-fine jewelry is nickel-free and hypoallergenic, making it safe for everyday wear, even on sensitive skin.
5. Do you provide gift packaging?
Yes, every order comes in our luxury signature packaging, perfect for gifting — no extra cost required.
6. How long does shipping take?
We ship across India, and orders are usually delivered within 3–7 business days. You’ll receive tracking details once your order is dispatched.
7. Can I customize my jewelry?
Currently, we don’t offer customization, but we’re working on bringing bespoke options soon. Stay tuned for updates!
8. Will the gold plating fade?
With proper care, our high-quality plating is designed to last. Since demi-fine jewelry is delicate, avoid exposure to water, perfumes, and chemicals to maintain its shine longer.
9. Do you ship internationally?
At the moment, we ship only within India. International shipping options will be introduced soon.
10. How do I know my ring size?
Simply download any Ring Size Checker app from the App Store or Google Play. You can either place a ring you already own on your phone screen to match the size or measure directly using your finger for the perfect fit.
11. Is your jewelry suitable for daily wear?
Yes 💎 Our demi-fine jewelry is designed for everyday elegance. It’s durable, skin-friendly, and made to shine with proper care.
12. What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and popular wallets for a smooth and secure checkout.